ITSM Watch

Syndicate content
For all IT professionals who want to make their networks run better, ITSM Watch provides critical advice and information on IT Service Management and ITIL.
URL: http://www.itsmwatch.com
Updated: 1 week 2 days ago

"I Don't Want to Hear about ITIL!", Part I

Tue, 2012-01-31 16:53
If your CIO tells you this they probably don't understand what ITIL is really all about, writes ITSMWatch columnist David Moskowitz of Productivity Solutions.
Categories: Global feeds

ITSM News Round Up for March 2011, Part I

Tue, 2012-01-31 16:53
Award winners, contract winners and a free ITSM makeover in this week's news.
Categories: Global feeds

'Availability' is no Longer Just an IT Metric

Tue, 2012-01-31 16:53
How you measure system availability says everything about your IT ops.
Categories: Global feeds

6 Success Factors for ITSM Governance Structures, Part II

Tue, 2012-01-31 16:53
Taken together these six factors will improve your chances of ITIL/ITSM success, writes ITSMWatch columnist Edward Rivard of Forsythe.
Categories: Global feeds

ITSM News Round Up for February 2011, Part II

Tue, 2012-01-31 16:53
Social networking comes to ITSM software and PinkVerify finds a new leader in our news roundup this week.
Categories: Global feeds