ASL
ASL, Management Guide (Dutch version)
Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.
This publication contains information on the ASL (the Application Services Library) framework, which is currently the only public domain application management standard in the world.
This management guide introduces the basic concepts of ASL through realistic work scenarios based on a fictitious IT service provider, in order to demonstrate how it can help business organisations to adopt best practices designed to help reduce costs and improve service quality.
( categories: )
ASL, a framework for application management (English version)
Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.
This publication contains information on the ASL (the Application Services Library) framework, which is currently the only public domain application management standard in the world.
- structure of the ASL framework, maintenance processes including configuration, capacity and continuity management
- impact analysis, design, testing and implementation
- connecting processes such as software control and distribution
- application cycle management
- organisations cycle management
- relationships with other forms of management
- application and introduction of ASL
( categories: )
ASL, Management Guide (English version)
Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.
This publication contains information on the ASL (the Application Services Library) framework, which is currently the only public domain application management standard in the world.
This management guide introduces the basic concepts of ASL through realistic work scenarios based on a fictitious IT service provider, in order to demonstrate how it can help business organisations to adopt best practices designed to help reduce costs and improve service quality.
( categories: )